hotbasin.com

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FAQ
How about the tax ?

Usually there is no tax ,since we will wrote lowest price with package ,But if it is so serious customs in your country .and there is tax ,Pls pay and sign the parcel, in fact ,everyone has responsibility with tax ,Hope you can understand . if you refuse to sign the parcel since tax ,we will not pay anything.

Are all the products available on the site?

Recently, all the products online can be ordered. You can free choose size, color and also we accept advanced customization. If you see a picture of nice curtains or other kinds of curtains somewhere, you can send the picture to us. So if you can provide us with enough information, it will help a lot.

What should I do if I forget my password?

In order to protect our customers' benefits, we can not see your passwords. So if you do forget your passwords, please log in register page, and click "Forget Password", the system will automatically send your passwords by emails. Or you can log in "Forget Password" to change the passwords, and make sure your benefits.

Do you offer any super delivery since I need a curtains in a hurry?

Yes, hotbasin.com offer super expedited within 8-10 days. You will get the parcel in time.

How much if I need to buy valance?

If you need to buy valance ,best to do measure and send us size you want to service@ogotobuy.com ,we will check and give you answer with price at once